Returns & Exchanges
At Katana, we ensure your style is a perfect cut; if your purchase isn't exactly what you envisioned, you can return unworn items within 30 days of delivery. We provide a seamless process to ensure your shopping experience remains as sharp and precise as our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship with Ease
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
